Website Privacy Policy
GDPR COMPLIANT
At SpecialTMoore LLC, your privacy is of utmost importance to us. Please read this privacy notice carefully as it explains who we are, how and why we collect, store, use, and share your personal information, your rights regarding your personal information, and how to contact us and supervisory authorities if you have any complaints.
Who We Are
SpecialTMoore LLC, operating as Tonya Renada Moore (TRM), is responsible for collecting and using certain personal information about you.
Children’s Online Privacy Protection Act
Our website and its products and services are not intended for individuals under 13 years of age. We do not knowingly collect information from anyone under 13. We prohibit children under 13 from using interactive portions of this website, including leaving comments, filling out forms, or submitting information. If we discover that we have collected information from a child under 13, we will delete it immediately.
The Personal Information We Collect and Use
Information You Provide
TRM may collect personal information you voluntarily provide when you sign up for emails or free gifts, register for a class or presentation, leave comments, order a service or product, fill out forms, access private membership pages, or contact us via online forms or email. This information may include your name, email address, phone number, and billing information. You are not required to provide any personal information to access or visit our website.
Information Collected Automatically
We may collect domain information and cookies (small files saved on your hard drive by your web browser) to analyze website performance, track user patterns, save information from previous visits, and customize your experience. If your browser sends a “Do Not Track” signal, only a generic cookie will be placed on your device.
We will ask for your consent to use cookies. TRM or third-party vendors may collect non-personal information through these technologies, such as your browser type, computer type, operating system, Internet service provider, and similar information. We may also automatically gather information about the areas you visit and search terms you use on our website, as well as the links you select to other areas of the Internet.
If you are in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation (GDPR) and are responsible for your personal information under those laws.
Information Collected from Other Sources
We may obtain your name and email address from other sources, such as Mailchimp.
How We Use Your Personal Information
We collect and use your personal information to:
- Send emails
- Fulfill orders
- Deliver services and products
- Complete customer transactions
- Oversee contests and promotions
- Improve website performance and customer service
Who We Share Your Personal Information With
We respect your privacy and will not sell, trade, or transfer your personally identifiable information to third parties without your consent, except as necessary for fulfilling a customer transaction or basic online service functionality.
We share your information with SpecialTMoore LLC and third-party companies (e.g., suppliers, credit card processors, shipping companies) solely for fulfilling customer transactions. These third parties may be outside the EEA. For details on how we safeguard your personal data when this occurs, see “Transfer of Your Information Out of the EEA.”
TRM may release personal information to enforce our Website Terms and Conditions of Use, manage our business, protect users or the general public, or comply with legal obligations. With your permission, we may use your personal information for marketing and promotional purposes.
We may collect personal information for optional contests, special offers, or promotions, sharing it with necessary third parties only for these purposes. We will ask for your consent before such disclosure.
Whether Information Has to Be Provided by You and Why
You are not required to provide any personal data to access the public areas of our website. We will inform you when we collect information whether it is mandatory.
How Long Your Personal Information Will Be Kept
We will retain non-client personal data until you request its deletion or unsubscribe from our marketing contacts. Client and customer personal data will be kept for six years.
Reasons We Can Collect and Use Your Personal Information
We collect and use your personal information to send emails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions, and improve website performance and customer service.
Use and Transfer of Your Information Out of the EEA
Our website operates in the United States, and third parties with whom we share your information are also located in the U.S. If you are outside the U.S., any information you provide will be transferred to the U.S. By using this website, you consent to this transfer.
These countries may not have the same data protection laws as the U.K. and EEA. Any transfer of your personal information will be subject to Article 49 of the GDPR, which safeguards your privacy rights.
Your Rights
If you wish to unsubscribe from our emails, you can do so at any time by following the instructions in each email.
Under the GDPR, you have several important rights, including:
- Fair processing of information and transparency on how we use your personal information
- Access to your personal information and supplementary information in this Privacy Notice
- Correction of any mistakes in your information
- Erasure of personal information in certain situations
- Receiving personal information you provided to us in a structured, commonly used, and machine-readable format, and the right to transmit that data to a third party
- Objecting to the processing of your personal information for direct marketing
- Objecting to decisions made by automated means
- Restricting our processing of your personal information in certain circumstances
You may also claim compensation for damages caused by our breach of data protection laws. For further information on your rights, see the ICO’s guidance on GDPR rights.
To exercise any of these rights, please:
- Email, call, or write to us
- Provide enough information to identify you (e.g., first and last name, account number, username, registration details)
- Provide proof of your identity and address (e.g., copy of driver’s license or passport and a recent utility or credit card bill)
- Provide the information related to your request (including any account or reference numbers)
Keeping Your Personal Information Secure
We have appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed unauthorizedly. Access to your personal information is limited to those with a genuine business need and they will process your information only in an authorized manner under confidentiality obligations.
We have procedures to deal with any suspected data security breach and will notify you and any applicable authorities if required by law.
Please note that any comments or information you post on our website or social media pages become public, and TRM is not responsible for unauthorized uses by third parties.
Links to Other Sites
Our website may contain links to third-party websites. These third-party sites have separate privacy policies. TRM is not responsible or liable for their content or actions.
How to Complain
We hope to resolve any questions or concerns about our use of your information. If you are covered by the GDPR, you may lodge a complaint with a supervisory authority in the EEA state where you work, live, or where any alleged infringement occurred.
Changes to This Privacy Notice
This policy is effective as of June 2024. We may change, modify, or update this Privacy Policy at any time and will notify you of any changes via email or postal mail.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or the information we hold about you, or if you wish to change your personal information in our records, please contact:
Tonya R Moore, CEO
tonya@morevirtualsolutions.com
732 Eden Way N.
Chesapeake, VA 23320
Do You Need Extra Help?
If you need this notice in another format (e.g., audio, large print, braille), please contact us (see “How to contact us” above).